*Shipping & Payment*
At Koolarf, we aim to provide a seamless shopping experience from the moment you place your order to the time it arrives at your door. Please read below for detailed information about our shipping and payment policies.
*Shipping Policy*
*1. Shipping Options and Rates*
– *Standard Shipping:* Delivery within 5-7 business days. Rates vary based on destination and order weight.
– *Express Shipping:* Delivery within 2-3 business days. Rates vary based on destination and order weight.
– *International Shipping:* Available to select countries. Delivery times and rates vary based on destination and order weight.
*2. Processing Time*
– Orders are typically processed within 1-2 business days. During peak times or sales events, processing may take longer.
– Once your order is shipped, you will receive a confirmation email with tracking information.
*3. Shipping Restrictions*
– We do not ship to P.O. Boxes or APO/FPO addresses.
– Some products may be restricted from shipping to certain international destinations due to local regulations.
*4. Free Shipping*
– Free standard shipping is available for orders over a certain amount (99 eurp) within the domestic region. This offer is subject to change during promotional periods.
*5. Lost or Damaged Packages*
– Koolarf is not responsible for lost or damaged packages. We recommend selecting shipping options that include insurance and tracking.
*Payment Policy*
*1. Payment Methods*
– We accept the following payment methods:
– *Credit/Debit Cards:* Visa, MasterCard, American Express, Discover
– *PayPal:* Secure and convenient payment through your PayPal account
– *Apple Pay/Google Pay:* Available for fast and secure checkout
– *Bank Transfers:* Available for select regions
*2. Payment Security*
– All payments are processed through secure payment gateways to ensure your information is protected.
– We use SSL encryption to safeguard your personal and payment information.
*3. Payment Terms*
– Payment is required at the time of purchase. Orders will not be processed until payment is received.
– In the event of a payment issue, we will contact you to resolve the matter. If we are unable to process your payment, your order may be canceled.
*4. Taxes and Duties*
– Domestic Orders: Applicable sales tax will be added to orders shipped within the domestic region.
– International Orders: Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
*5. Order Confirmation*
– Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase.
– Please review your order confirmation carefully and contact us immediately if there are any errors.
*Contact Us*
If you have any questions about our Shipping & Payment policies, please contact us at:
– *Email:* [[email protected]]
– *Phone:* [+355 69 20 33 769]