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 *Privacy Policy*

At Koolarf, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from Koolarf.

*1. Information We Collect*

– *Personal Information:* When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.

– *Non-Personal Information:* We collect non-personal information about your visit to our website, including your IP address, browser type, and browsing behavior. This information helps us improve our website and provide a better user experience.

*2. How We Use Your Information*

– *Order Processing:* We use your personal information to process and fulfill your orders, including sending you order confirmations and shipping updates.

– *Customer Service:* Your information allows us to respond to your inquiries, provide customer support, and resolve any issues you may have.

– *Marketing Communications:* With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time.

– *Improvement of Services:* We use non-personal information to analyze website traffic and usage patterns, helping us enhance the functionality and content of our website.

*3. How We Protect Your Information*

– *Security Measures:* We implement a variety of security measures to safeguard your personal information, including SSL encryption for data transmission and secure storage of sensitive data.

– *Third-Party Services:* We may use third-party service providers to assist with payment processing, order fulfillment, and other services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

*4. Sharing Your Information*

– *Business Transfers:* In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

– *Legal Requirements:* We may disclose your information if required to do so by law or in response to valid requests by public authorities.

*5. Your Rights*

– *Access and Correction:* You have the right to access and update your personal information. You can do this by logging into your account or contacting our customer service team.

– *Deletion:* You have the right to request the deletion of your personal information, subject to certain exceptions such as compliance with legal obligations.

– *Opt-Out:* You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us directly.

*6. Cookies and Tracking Technologies*

– *Cookies:* We use cookies to enhance your browsing experience and collect information about website usage. You can control the use of cookies through your browser settings.

– *Third-Party Analytics:* We may use third-party analytics services to collect and analyze non-personal information about website usage. These services use cookies and other tracking technologies to provide insights into how users interact with our website.

*7. Children’s Privacy*

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can delete the information.

*8. Changes to This Privacy Policy

Koolarf reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

*9. Contact Us*

If you have any questions or concerns about this Privacy Policy, please contact us at:

– *Email:* [[email protected]]

– *Phone:* [+355 69 20 33 769]

– *Address:* [Myslym Shyri,Tirana Albania]

 

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